Freshdesk

Official Freshworks connector — generally available.

OfficialClaudeChatGPT

01What it does

The Freshworks connector integration is generally available as of September 10, 2026, per Freshdesk's own support docs. Each tenant gets a first-party endpoint at https://<subdomain>.freshdesk.com/mcp with setup guides for Claude Code/Desktop, Cursor, Copilot Studio, and VS Code. Connect AI assistants to Freshdesk tickets through Freshworks' official server.

02How to connect

Claude

Official connector — see https://support.freshdesk.com/support/solutions/articles/50000012670-model-context-protocol-mcp-integration-in-freshdesk

ChatGPT

Official connector — see https://support.freshdesk.com/support/solutions/articles/50000012670-model-context-protocol-mcp-integration-in-freshdesk

03Pricing

Requires a Freshdesk plan with connector access

04Related connectors

113

Dixa

Give your AI assistant access to Dixa conversations and customers

OfficialClaudeSupport

152

Front

Manage your shared support inbox through AI chat.

Community-builtClaudeChatGPTSupport

191

Gorgias

Operate your Gorgias helpdesk from inside Claude or ChatGPT

OfficialClaudeChatGPTSupport

231

Intercom

Search and manage support conversations, contacts, and help articles via AI.

OfficialClaudeChatGPTCopilotSupport