Intercom

Search and manage support conversations, contacts, and help articles via AI.

OfficialClaudeChatGPTCopilot

01What it does

Intercom's official hosted connector gives AI assistants read access to your workspace's conversations, contacts, companies, and help center articles. Search conversations with a query language, pull full contact profiles, and get complete conversation histories for troubleshooting and analysis. Also available as a Microsoft-published connector for Microsoft 365 Copilot.

02How to connect

Claude

In Claude, go to Settings > Integrations > Add integration and enter https://mcp.intercom.com/mcp, then sign in with your Intercom account.

ChatGPT

In ChatGPT, add https://mcp.intercom.com/mcp as a custom connector (developer mode) and sign in with your Intercom account.

Copilot

Admin: Microsoft 365 admin center > Copilot connectors > Your connections > enable the Intercom connector. User: open Sources in the Researcher agent or deep-research mode in Microsoft 365 Copilot chat and sign in with your own Intercom credentials when prompted.

03Pricing

Pricing not verified.

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