ServiceNow Knowledge

ServiceNow knowledge base articles inside Microsoft 365 Copilot

OfficialCopilot

01What it does

Partner-built synced connector by ServiceNow for Microsoft 365 Copilot. Indexes ServiceNow knowledge base (KB) articles into Microsoft Graph for Copilot and Microsoft Search experiences.

02How to connect

Copilot

Admin: open the Connectors gallery in the Microsoft 365 admin center, add the ServiceNow Knowledge connector, and follow ServiceNow's setup guide. KB articles become searchable in Microsoft 365 Copilot.

03Pricing

See the vendor site for current pricing.

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